Cookie Policy

Last updated: January 2024

What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.

Types of Cookies We Use

1. Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas of the website, and remembering which cookies you've accepted. The website cannot function properly without these cookies.

• Purpose: Basic site functionality, security, load balancing
• Duration: Session cookies (deleted when you close your browser) or up to 1 year
• Can be disabled: No

2. Analytics Cookies

These cookies help us understand how visitors use our website by collecting and reporting information anonymously. We use services like Google Analytics to track website performance, popular pages, and user behavior patterns.

• Purpose: Website performance analysis, user behavior insights
• Third parties: Google Analytics
• Duration: Up to 2 years
• Can be disabled: Yes, through our cookie preferences

3. Marketing Cookies

These cookies are used to track visitors across websites with the intention of displaying ads that are relevant and engaging for individual users. We use services like Facebook Pixel to show you relevant ads on social media platforms.

• Purpose: Targeted advertising, retargeting, conversion tracking
• Third parties: Facebook/Meta, Google Ads
• Duration: Up to 1 year
• Can be disabled: Yes, through our cookie preferences

4. Functional Cookies

These cookies enable enhanced functionality and personalization, such as videos, live chat, and social media features. They may be set by us or by third-party providers whose services we have added to our pages.

• Purpose: Enhanced features, personalization, social media integration
• Third parties: Chat widgets, video players, social media platforms
• Duration: Varies by service
• Can be disabled: Yes, through our cookie preferences

Managing Your Cookie Preferences

You have several options for managing cookies:

• Cookie Banner: When you first visit our site, you can choose which types of cookies to accept
• Cookie Settings: Click "Cookie Settings" in the footer to change your preferences at any time
• Browser Settings: Most browsers allow you to control cookies through their settings

Third-Party Cookies

Some cookies on our site are set by third-party services. These include:

• Google Analytics: Helps us understand website usage and performance
• Facebook Pixel: Enables targeted advertising on Facebook and Instagram
• Chat Services: Powers our customer support chat functionality

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding cookies and personal data:

• Right to be informed: You have the right to know how your data is being used
• Right to access: You can request access to your personal data
• Right to rectification: You can correct inaccurate personal data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can limit how your data is used
• Right to data portability: You can request a copy of your data
• Right to object: You can object to certain types of data processing

Contact Us

If you have any questions about our cookie policy or how we handle your personal data, please contact us:

• Email: [email protected]

Changes to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this policy periodically for any changes.